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The STEPS Governance System is a
database and item management tool that; |
- Tracks and manages items,
data and processes to keep your finger on the pulse all the
time.
- Reports progress through 24/7 updated status reports on any
aspect of your business.
- Notifies stakeholders when milestones are reached or status of items change and action is required.
- Empowers managers to make smart
decisions that save cost and enhance productivity.
Get a holistic view of your business,
for instance, know exactly:
- The value of your business i.e. quantity
and value of tracked items.
- What progress is made, including status
updates and milestones reached.
- Turnaround times - when will it be done?
- What the trends are over a
period of time.
- Which items are overdue and tasks have been completed.
- What feedback is captured during the lifetime of a
tracked item.
Click here
for a flow diagram illustrating a typical process in the STEPS Framework.
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WHAT YOU CAN DO! |
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Run your own database,
configured with custom fields. |
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View
custom reports,
developed to
YOUR
specifications. |
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Add various types of
governance items that can be tracked and reported on. |
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Create an
unlimited number of contacts and user profiles in the database. |
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Create groups
of contacts that are notified when items change or
processes are overdue. |
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Link governance
items hierarchically and drill down for detailed information. |
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Link items to
personnel and assign responsibility. |
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Create actions and assign to users.
Actions may be tied to deadlines for automated notifications. |
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Upload and
manage documents, set version numbers, link to authors and
other governance items. |
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Send automated
notifications to groups of people when the status of an item changes or milestones
are reached. |
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Send automated
notifications to groups of people when a task or process is completed or overdue on a specific
target date. |
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Create your own message templates and
send bulk email and newsletters. |
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Schedule
appointments or time planning for multiple resources such as hotel rooms,
rental cars, and university courses. |
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STEPS can be used to manage;
Assets, personnel, contracts, deliveries, vehicles, processes, inventory, franchises, documents, incidents,
suppliers, cemeteries, orders, call centre information, clients,
properties, sales...
... AND almost any other item that you can think of!
The
permutations of how the system can be utilised are endless
and we can customise the solution
to best serve your needs. |
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The following diagram provides
more detail.
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The STEPS Governance Framework is powerful, yet amazingly simple to
use.
- It follows a
Step-by-Step approach to accomplish tasks quickly that normally
takes hours to complete.
- You can
start with a basic
solution configured to meet your minimum requirements and
later expand to a comprehensive Internet management tool that can manage
every aspect of your business.
- You have one consolidated database
that is centrally managed and
grows with your business.
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Custom reports can be
developed for trend analysis and to provide detailed information about every
aspect of a business.
You will save hours every week by
re-generating real time reports that can be
copied and presented to colleagues and EXCO members.
- You may limit access to certain areas
of the application (e.g. reporting),
and delegate work
to multiple users.
- Sensitive data is protected
by a reliable security system.
- The technical
side of the application is managed by a team of professionals.
- There is no risk - IF you decide at a later stage to
switch to another system, data (reports) can
be exported in excel format.
Click here for
SCREEN SHOTS
of a mini taxi call centre - this is just one example of how the system was
completely customised for one of our clients.
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WHAT YOU CAN EXPECT FROM US |
We provide a fully managed solution;
- We
configure and administer the system on your behalf. No
technical knowledge is required to utilise the
system..
- We make regular backups of data.
- When you need changes or enhancements we provide a
quote and implement the changes as requested.
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HOW MUCH DOES IT COST? |
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Send us a detailed description of your
requirements. You may
download the
following Microsoft Word document that will help to
formulate your requirements. |
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On receiving your requirements,
we work out a quote to customise the database.
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On acceptance we will configure the system according to your requirements so
that you can start immediately! |
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CUSTOMISATION
AND SUPPORT |
We provide two hosting options: |
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A
Hosted Solution - multiple clients share the same server. Data is secure and
you can login from anywhere to manage items.
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Client Intranet Solution - This option is available to medium to large organisations
with the system installed on their internal network.
Blue chip organisations pay millions to develop
similar systems. We provide a full enterprise solution at
rates that are much more affordable.
The system can be integrated to legacy systems.
With a client Intranet solution there are no limitations to
the customisation that can be done to meet your
requirements. |
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In both cases we provide full
technical support and you do not have to
worry about a thing.
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Have more questions?
Phone this mobile number in SA now:
083 959 0911
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You are not on your own. After
configuring the system we help to get you started in a very short period of time.
 You may also subscribe to an additional support contract that
gives you a fixed number of development hours per month for further
enhancements. |